[Update] Matchmaking Issues - Delayed Login or Online Play Unavailable

Posted By Aluxaeterna on March 9th, 2023 (Source)

Hello there!

There are some issues related to Matchmaking going on right now that is causing both delays to being able to login or resulting in players getting the ‘Online Play Unavailable’. Our internal team is hard at work with the server providers to come to a solution.

We believe we are on the right path to finding a solution and will keep you all updated.

Update - Matchmaking Issue - Update

Hey everyone, quick update here.

We are working internally on two different solutions in parallel. First, a partial-solution that will improve matchmaking success rate. Second we are working with our service providers to address what we believe to be the root cause of our issues that is inhibiting matchmaking.

We are overwhelmed with the surge of excitement today, and thank you for your continued patience as we fix the issue effecting player connectivity. We are working hard to get you online as quickly as possible.